Getting you started on enjoying your product

When you purchase a new Sony product, you get the peace of mind that all your product-related needs will be taken care of. With our team of dedicated and well-trained professionals at your service, you can count on their in depth knowledge to get you started on enjoying your product, in no time at all.

For Your Convenience, we’ll handle all the details when it comes to setting up and installing your new Sony Product. Whether it is getting the basic settings and programs for your product or enjoying Sony’s network solutions by connecting all your Sony devices together, we’re here to assist you every step of the way.
3 Types of Services
1. Consultation
2. Lessons
3. Software
Our specialists will share technical details and specifications of your Sony product and provide the recommended solutions for any product related problem
Learn to set up your system (initial system/device creation, wireless network + recovery media creation) and recieve a demonstration of your product capabilities
Discover how to update your product software, analyze your system, create disc recovery and how to get the maximum results from your Sony software.
How can i enjoy Get me Started?

Appointments can be booked from Monday to Friday on selected Sony Centre, Sony Experience Corner and Sony Gadget Store branches nationwide.

You may also call our Customer Contact Center through (02) 8787600 to schedule an appointment with our in-store specialists.


Bring your Sony product or products with you during your scheduled consultation.
Get-Me-Started Packages
Going beyond just key set-up and installation of your new Sony product, Sony Get Me Started comes with a suite of other Fun, Learn, and Support Services which includes product demonstration, workshops extended warranty and much more.
VAIO
Alpha, Handycam & Cyber-shot
Bravia
Xperia
Basic

• International Repair Service Registration
• VAIO and Windows updates briefing and advice
Care Plan

• Recovery Disc Creation x1 (excludes CD)
Advance

• System Tune-up x1
• Ram Upgrade Service x1 (excludes RAM)
Care Plan

• 3-year Standard Warranty
Fun and Learn

• Fundamental Workshop (Product Seminar)
Basic

• BRAVIA installation and internet Set-up

• BRAVIA Theatre Set-up
Care Plan

• 2 Year Standard Warranty
Basic

• Internet and MMS setting. Handset Configuration.
Care Plan

• 1 Year Standard Warranty