Starting at

P 19,999.00

2445

4.5 based on 2,445 customer reviews

1753
394
133
70
95
Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.

Most Helpful Positive
0

The best

WH-1000XM4 11 February 2021 by GabiStancu (United Kingdom) Verified Purchaser Verified

the headphones are gorgeous, they sound good, the application is good, but once a slight delay

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

30

0

Most Helpful Critical
0

Not as good as the reviews/hype

WH-1000XM4 05 March 2021 by mrsexytime (United Kingdom)

I think this is a lazy product from Sony. The noise canceling is not any better than cheap ones I used before. Sure the audio is good but so are less expensive headphones. I bought these for the dual device support, it works but is so annoying. I get a delay for the second device and 1999 sounding prompt saying device 1, 2 connected 10-15 sec later. My bluetooth motorcycle communicator has had a dual device function for 10+ years and works much better. I guess I have a small head too because the fit on these is kind of loose, when looking down or pick something up they almost fall off. I just think for the price I expected so much more refinement. I use them all day every day but overall disappointed by the lack of customization in the app and overall quality of day-to-day experience. Please do better Sony!

Sound Quality

Excellent

Features

Fair

Design

Average

Ease of Use

Excellent

11

0

2,456 Customer Reviews

0

Life changing

WH-1000XM4 29 May 2023 by GabiBo (United Kingdom)

I love my AirPods and debated whether I needed noise cancelling headphones for a few months, but with loud construction works outside the office and lots of travelling coming up, I decided to get these and wow I am amazed by how incredible they are! You're in your own little world. Great decision, would buy again!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

King of Light Weight ANC Headphones

WH1000XM4/BME 28 May 2023 by Nillllll (Singapore) Verified Purchaser Verified

Best active noise cancelling headphone. Comfortable, compact and light weight design. Been on more than 3 overseas business trips. Hope Sony continues this design concept!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

It's doing a great job

WH1000XM4/BME 26 May 2023 by Ciaran Norng (Thailand) Verified Purchaser Verified

I bought this a month ago and it's doing its job!.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great but

WH-1000XM4 26 May 2023 by Barista17 (United Kingdom)

The noise cancelling is great. The sound is great but the persistent cut out and bleep is not.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Average

0

0

Response From Sony Support Team
29 May 2023

Hi,

Thank you for your review.
We're glad to hear that you're enjoying the noise-cancelling of your WH-1000XM4, yet, we're sorry to hear that the headset is cutting out and making peeping noise.
Could you try the below as an attempt to resolve the issue:
- Try to test the headset with different devices and check if the same thing will happen or not?
- Make sure that the headset is up-to-date, you can find the latest firmware version here: https://bit.ly/3lUPxpR
- Try the troubleshooting steps here and check again: https://bit.ly/3IPsb0P
- If the above didn't work, try to reset and initialize the headset from the steps in these links: https://bit.ly/3x1td4c / https://bit.ly/3zbk7n4
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Perfect

WH-1000XM4 25 May 2023 by Sharpe1348 (United Kingdom)

Had a buy a new pair of headphones, choose these not disappointed, great sound, excellant battery life, great features. Well done Sony.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great headphones

WH1000XM4/BME 24 May 2023 by AdHin (Malaysia) Verified Purchaser Verified

The sound quality is great . The app totally sucks

0

0

0

Amazing headphones!!

WH-1000XM4 23 May 2023 by Leannee (United Kingdom)

I brought these headphones on 22/05 and they came the next day! I didn’t pay any more for faster delivery and still got an incredibly fast delivery which I am really satisfied with! The headphones themselves are really good, they have great noise cancelling which honestly caught me off guard at first. I expected good noise cancelling but it was beyond that, I personally enjoy the noise cancelling feature especially since I have sensory problems so to overcome this these headphones are perfect. They are also super comfortable and light, which I am also very satisfied with because I plan on wearing them throughout most of my day so I wouldn’t want anything making my head ache and weighing me down and these don’t do either. The audio quality itself is also perfect, there is no annoying buzz noise when you have the volume low/paused and the audio is clear and not muffled even when the noise cancelling feature is on. I also appreciate the range of controls and customisation that there is in the Sony headphones app, I love that I can change the features around it makes it feel much more personalised. Overall, these headphones are just impeccable in my eyes and I have no faults with them. I am not a headphone expert but these are my favourite headphones that I’ve ever had and I definitely recommend them to anybody looking for good quality noise cancelling headphones.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Good features

WH-1000XM4 22 May 2023 by emily27 (United Kingdom)

I bought this 2 weeks ago and the sound quality is overall good apart from some glitches. Loses charge quickly the more times you use it. Also quite slippery when running (low impact)

Sound Quality

Good

Design

Excellent

Ease of Use

Good

0

0

Response From Sony Support Team
25 May 2023

Hi emily27,

Thank you for your review.

We're glad to hear that you're enjoying your headphones, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!

You may check the available operating time of the headphones based on the codec you're using through these links: https://cutt.ly/hwqED98m & https://cutt.ly/dwqEFcRd.
And if it's not following it, make sure that the unit is up to date: https://cutt.ly/QwqEFGHZ.
You may also reset and initialize the unit, then test it once more: https://cutt.ly/mwqEF0w5 & https://cutt.ly/CwqEF3eQ.
Also, if you're using the unit for working out please note that the headset is not waterproof. If water or foreign matter enters the headset, it may cause the unit to malfunction: https://cutt.ly/uwqEGOBF.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

0

Head size

WH-1000XM4 22 May 2023 by Falmouth Girl (United Kingdom)

Fab in every way except for the head size. I am an average sized female but the 'head over' bit is too big so they fall off my head if I'm gardening or ironing

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

0

0

Response From Sony Support Team
24 May 2023

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your WH-1000XM4, yet, we're sorry to hear that you're facing an issue with the headband size.
Why don't you have a look on the instructions in this link for wearing the headset with a best way for you: https://cutt.ly/FwqjVtpf
Rest assured, we've raised your feedback to the relevant channels for future consideration and development.
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

xm4 Really worth it, xm5=£100 more!

WH-1000XM4 22 May 2023 by NiCknAme16547 (United Kingdom)

Really really good, especially if your coming off of some earbuds, really recommend for day to day/casual listeners I personally love them!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

The best head phones I've ever owned

WH-1000XM4 19 May 2023 by Axeman Jimny (United Kingdom)

Absolutely brilliant headphones. The noise cancelling on these is superior to any other. Especially when I work in a noisy environment. The sound quality is brilliant for listening to the master files and the 360 files. Beautifully made.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent noise cancellation

WH1000XM4/BME 16 May 2023 by Ash 2023 (Singapore) Verified Purchaser Verified

Been using this for nearly a month now and impressed with it. Very comfortable on the ear and great noise cancellation as you would expect from Sony

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent

WH-1000XM4 14 May 2023 by Howard1952 (United Kingdom)

Bought these to replace my 1000XM3. \Just as good and comfortable. Excellent noise cancelling

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Amazing & Outstanding

WH-1000XM4 14 May 2023 by Dan47 (United Kingdom)

I'm absolutely blown away by the quality of these Noise Canceling Headphones

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Good headphones

WH-1000XM4 13 May 2023 by Gazza59 (United Kingdom)

Brought these couple of months yes they were expensive but well worth the money they sound really good and enough bass they block out the sounds from the street and fit nicely round your ear

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony Support Team
15 May 2023

Hi Gazza59,

Thank you for your review.

We're glad to hear that you're enjoying your headphones, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

0

Sound and Noise cancelling

WH-1000XM4 12 May 2023 by BobLee2023 (United Kingdom)

This is a great value for money product. It has a great noise cancellation and brilliant sound output.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

0

Excellent noise cancelling headphones

WH-1000XM4 11 May 2023 by jgf99 (United Kingdom)

You get what you pair. Really good pair of headphones

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

super functional

WH-1000XM4 11 May 2023 by Baster2504 (United Kingdom)

I bought these headphones after seeing their review on YouTube, and immediately fell in love with them from the first time I turned them on. only when doing sports, the sensor inside fumes up and does not work when removed.

Sound Quality

Good

Design

Excellent

Ease of Use

Good

0

0

Response From Sony support team
15 May 2023

Hi Baster2504,

Thank you for your feedback.
We're glad to hear that you're enjoying your headphones.
We hope you will continue to enjoy it for many more years to come!
Regarding using the headphones while exercising, we'd like to confirm that these aren't designed for sports activities, we recommend reading the precautions to avoid damaging your headphones: https://bit.ly/3BrSWo4
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK

0

Light Weight

WH1000XM4/SME 11 May 2023 by jon0782 (Thailand) Verified Purchaser Verified

I bought the WH-1000XM4 a month ago and they are simply amazing , I have a clean sound and I am an avid apple user but these headphones are a worth every buck.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great value for the price

WH1000XM4/BME 11 May 2023 by IzumiCK (Malaysia) Verified Purchaser Verified

Bought this some time and really like most of the things it provided,the only problem I have with it is the provided charging cable is too short to do anything,also the sound is pretty muddy in default but can easily change it with equalizer so it's not really a problem,overall great product.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Good Sound, Good quailty but dangerous

WH1000XM4/B 10 May 2023 by Kiill (USA) Verified Purchaser Verified

Have a very good sound, never had a problem for 10 months after purchase, until my charging port melted when charging. I fell burnt smell and when I check it is the headphone.

0

0

Response From Sony North America Customer Support
13 May 2023

Hi Kiill, thanks for choosing and purchasing our product. We're glad you like the sound quality of the wh1000xm4. We're sorry to hear that you have an issue with your SONY unit. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at:

http://www.sony.net/SonyInfo/Support/.

~Earl




0

Great noise cancelling headphones!

WH-1000XM4 09 May 2023 by Branston 99 (United Kingdom)

Excellent performance and do what I hoped they would which in the main is noise cancelling on flights. We used our new phones for long haul to Mexico recently and they performed very well indeed.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Amazing so far

WH-1000XM4 07 May 2023 by Markedly geographical (United Kingdom)

Bought for me to cheer me up. After years of cheap low tech these are wonderful for me. Set up was quite straightforward, charging quite quick, so I was soon enjoying music. Apparently I can even connect to my old CD Walkman with a plug. Still, the convenience of wifi is a winner.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent sound quality and comfort

WH-1000XM4 06 May 2023 by NSD80 (United Kingdom)

I switch between these and my WF-1000XM4s, depending on mood, location and activity. These are excellent headphones, with simple, intuitive controls. If I were to be super picky, I'd say I still prefer my earbuds because my ears don't get too hot from protracted use, but they're otherwise very comfortable.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Gread Headphones

WH-1000XM4 06 May 2023 by szajer (United Kingdom)

I have them for a year and they are still enjoyable a lot

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Comfortable and Great sound quality!

WH-1000XM4 05 May 2023 by Claudz (United Kingdom)

Happy with my purchase! comfortable, look cool and great sound quality!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Great headphones

WH-1000XM4 04 May 2023 by Ladya (United Kingdom)

I bought this item yesterday and I love them, these are great

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Peace at Last

WH-1000XM4 04 May 2023 by Simon the Cyclist (United Kingdom)

These are a game changer for travelling, only had them a few weeks but have used them in a plane, on a ferry and in a van. The noise cancelling is excellent, you don’t realise how much background noise there is until it’s gone. Very comfortable and excellent battery life.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great sound, features, battery life

WH-1000XM4 04 May 2023 by fiste (United Kingdom)

I bought this a couple of years ago and I am pleased with them from day one! I use them with multiple devices (at the same time),and everything works great.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Fabulous

WH-1000XM4 03 May 2023 by Sheholt (United Kingdom)

I’ve just recently bought this and I think overall it’s a pretty great product in every way, except for one thing. I found that it was quite difficult to set everything up, like the apps for it, the 360 reality audio and I still can’t quite figure it out

Sound Quality

Excellent

Design

Good

Ease of Use

Fair

0

0

Response From Sony Support Team
05 May 2023

Hi Sheholt,

Thank you for your review.

We're glad to hear that you're enjoying your camera, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!

If you're facing issues setting up the equalizer settings or Sony Headphones Connect app, you may learn more about it using it's online help guide: https://cutt.ly/V573uWb.
And to learn more about 360 audio, and how to set it up and use it, check these links: https://cutt.ly/k573TRX & https://cutt.ly/8573Pbo.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

0

Super

WH-1000XM4 01 May 2023 by Peaceful (United Kingdom)

So happy with these headphones, was a toss up between them and BOSE, glad l choose these as 30 hours listening

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Fabulous sound, too bulky

WH-1000XM4 30 April 2023 by Scooby 1 (United Kingdom)

Does the job of noise cancelling fabulously Wore them on the plane volume half perfect

Sound Quality

Excellent

Design

Average

Ease of Use

Excellent

0

0

0

Great headphones with one flaw.

WH-1000XM4 28 April 2023 by Bicpug (United Kingdom)

The headphones work great, the battery lasts ages and the sound cancelling is very good. There is however one serious issue if you live somewhere damp like Wales or Scotland, the USB port has no cover...which led to water damage and a £105 repair fee. This would be understandable if worn in the rain but it seems mist is enough over time to kill them. Sony really should add a USB port cover to stop this happening.

Sound Quality

Excellent

Design

Average

Ease of Use

Excellent

4

2

Response From Sony Support Team
01 May 2023

Hi,

Thank you for your review.
We're glad to hear that you're enjoying the battery life and the noise-cancelling feature of your WH-1000XM4, yet, we're sorry to hear that the USB port got damaged due to liquid spillage. For more safety information while using the headset, check this link: https://bit.ly/3LSNKjf
Furthermore, we highly appreciate your valued feedback, and we're always delighted to hear from our customers and are always working to develop our products to what suits your needs. Rest assured, your feedback has been raised to the relevant channels for future considerations and development.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Noise cancelling headphones

WH-1000XM4 27 April 2023 by MississC (United Kingdom)

These are by far the best headphones I’ve ever had. I got fed up with the white ones that come with your iPhone and never really sit comfortably in your ears and then one stops working, took the plunge with these. I now can’t hear other people talking on their phone on the train and can enjoy my own music with excellent sound quality. Perfect

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

0

Great sound and user friendly

WH-1000XM4 26 April 2023 by Hennybeb (United Kingdom)

I love it! Superb purchase. I am so delighted with it.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

Brilliant headphones

WH-1000XM4 25 April 2023  (United Kingdom)

Excellent quality headphones. I would definitely buy it again

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

EAR BUDS KEEP DROPPING OFF EAR

WH-1000XM4 24 April 2023 by FEROJOGI (United Kingdom)

I BOUGHT IT TWO WEEKS AGO AND THOUGH THE SOUND QUALITY AND EVERYTHING ELSE ABOUT THE EARBUD IS JUST RIGHT. HOWEVER THE EARBUD KEEPS FALLING OFF OR ALWAYS AT THE EDGE

Sound Quality

Excellent

Design

Poor

Ease of Use

Excellent

0

0

Response From Sony support team
27 April 2023

Hi FEROJOGI,

Thank you for your feedback.
We're sorry to learn that the ear pads are coming off.
Having read your feedback, we would like to be able to offer some assistance, so please don't hesitate to contact us
don't hesitate to contact us here: https://bit.ly/3S7Vlue

Hana @Sony support UK

0

Perfect for ADHD and noise sensitivity!

WH-1000XM4 24 April 2023 by H122 (United Kingdom)

I bought these headphones about 2 weeks ago after researching which headphones to get for months. I have been an AirPod user since they came out, but found they weren't giving me what I needed in terms of noise cancelling features and sound quality. I would say the AirPods are easier to control (e.g. skipping a track or going to previous track) but the XM4s are absolutely brilliant for my noise sensitivity in public. I find it so much easier to concentrate with these headphones on (even if they are not playing any music). They have the option to let you hear what's going on around you, and automatically change to allow you to hear speech when they detect it. I have found that I am also listening to music at a lower volume with the XM4s than I did with AirPods. I used to have my music at maximum volume through AirPods, but I only have it halfway up with these headphones. I would say that these are not the best option if you are going to be using headphones for Zoom / Teams meetings regularly - I prefer my AirPods for such meetings. Overall, the sound quality is amazing, the noise cancelling is amazing if you have ADHD but like to get work done in a coffee shop or if you have noise sensitivity issues. These are perfect for Uni students and I see plenty XM4s around the Uni library! They are also cute if you want a pair of headphones that won't ruin your outfit. The noise cancelling feature is so good that you can't hear yourself sigh in the library when trying to write your dissertation! I gave 4/5 stars just because I think these aren't the best for taking virtual meetings with.

Sound Quality

Excellent

Design

Good

Ease of Use

Good

2

0

Response From Sony support team
27 April 2023

Hi H122,

Thank you for your feedback.
We're glad to hear that you're enjoying your headphones. We're happy to welcome you into the Sony family!
Likewise, we hope you will continue to enjoy it for many more years to come!
Regarding the virtual meetings, we recommend checking the following link explaining how to set up your headset to get the best quality for video calls on your computer: https://bit.ly/41ZBWRe
If you need any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK

0

Great Headphones

WH-1000XM4 24 April 2023 by Itbo (United Kingdom)

Great all round. Definitely recommend. Solid build. Easy to use.

Sound Quality

Good

Design

Good

Ease of Use

Excellent

1

0

0

Great fit and sound

WH-1000XM4 23 April 2023 by Johnjh (United Kingdom)

The fit well and sound absolutely amazing. The audio is crisp and clear.

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

0

0

0

does everything it says on the tin and well

WH-1000XM4 23 April 2023 by maginspain (United Kingdom)

Bought these mostly to use with my kindle at a busy caravan site. The noise cancelling function is fantastic. With your eyes closed you would think you were on your own.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

hassle connecting with bluetooth

WH-1000XM4 21 April 2023 by Sam_ster (United Kingdom)

So annoying how whenever i connect to my laptop no sound comes out. This hasnt been happening for the last 3 months that I've been using it but now it does. It says its connected,music and voice and everything so I dont understand why. It takes me several attempts for it to work which shouldn’t be necessary. I understand how other bluetooth devices may interfere with it but I only had my bluetooth keyboard connected to my laptop and this hasn't happened until now. Before it would cut out sometimes due to using my bluetooth keyboard but I could always fix the issue by switching sound inputs back and forth. And now that doesnt happen anymore! I try disconnecting and connecting my headphones but even that doesn't let me listen to music through the headphones. I'd have to try several times which is not convenient. This would be a nice pair of headphones if not for its poor pairing, especially for headphones that are 250 pounds.

Sound Quality

Average

Design

Excellent

Ease of Use

Poor

0

1

Response From Sony Support Team
26 April 2023

Hi Sam,

Thank you for leaving your review, and we're sorry to hear that our headphones haven't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.

As an attempt of rectifying the sound quality issue, please follow the below troubleshooting steps:

-Ensure that your headphones are running on the latest software version by following this link: https://cutt.ly/a5mjxHM

-Test your headphones with different compatible devices.

-Follow the troubleshooting steps here: https://cutt.ly/N5mjEpL

-If the issue persists, try resetting and initializing the headphones by following the steps here: https://cutt.ly/n5mjTSP & https://cutt.ly/R5mjIIQ

If the issue is still disrupting you, we'd love to offer extra assistance. Feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you further.

Mennah @Sony Support UK

0

Good noise cancelling

WH-1000XM4 21 April 2023 by steve1999 (United Kingdom)

It was a choice between this model and the newer XM5 but on reviewing the two the XM4 can still hold its own against the newer model and has the current bonus of being cheaper.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

5

0

0

Mr

WH-1000XM4 20 April 2023 by bones 417 (United Kingdom)

Bought these to compare against (M2) has more comfort lighter still very good

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Really good headphones

WH-1000XM4 18 April 2023 by Charlie33456 (United Kingdom)

I bought these headphones in March and they are amazing! The sound quality is superb, the battery life is amazing (I have charged them twice since buying them with hundreds of listening hours!), and the connectivity is really good, I use them with my iPad, iPhone and Apple Watch and I’m easily able to switch between devices which is really useful. If you are thinking of purchasing these, go for it! They are a really good pair of headphones. I use them for chilling, walking and even the gym.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

not bad, pretty solid piece of work

WH1000XM4/SME 18 April 2023 by Sony customer 1234323 (Singapore) Verified Purchaser Verified

The headphones are pretty comfortable on my head and have very nice sound quality along with noice cancelation. I would prefer more bouncy earpads as i felt these on the xm4 to be bit flat and less responsive. However I enjoyed customising the sound in the sony app using the equalizer. Overall a great purchase.

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

0

0

0

Astounding Headphones!

WH-1000XM4 17 April 2023 by Ditherbum (United Kingdom)

I had to but these as my wife is now suffering from migraines....and blames my music for triggering many of them - so this was initially a reluctant purchase as I've always previously preferred music through speakers.......but these headphones have changed all that! Superb sound quality, good volume and unbeatable noise cancelling! Highly recommended!!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Best sound quality

WH-1000XM4 17 April 2023 by Keith29 (United Kingdom)

I’ve owned quite a few headphones in my time and I even thought Dre beats was the best since it was so popular it it doesn’t compare to this wireless headphone by Sony superb bass line best sound quality like a sound for your ears 5/5

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Hands free talk function do not work

WH1000XM4/BME 16 April 2023 by Nothappy27 (Singapore) Verified Purchaser Verified

Nice sound, but totally useless when it comes to use as handsfree. People on the other hand can simply not hear you. Tried usersupport but no hjelp. Simply wish I never bought them, should have chosen a different brand that works!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Poor

0

0

0

My best buy yet.

WH-1000XM4 16 April 2023 by Sankul (United Kingdom)

Love this WH-1000XM4, i have no regret for buying this product.✌️

Sound Quality

Excellent

Design

Good

Ease of Use

Good

0

0

0

Best Headphones I've Owned

WH-1000XM4 13 April 2023 by breid (United Kingdom)

Read a lot of reviews and these headphones were highly recommended. Now I know why - sound is top notch, the features are excellent, battery life is good. I definitely would recommend them!

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

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Only suitable for smart phones and tablets.

WH-1000XM4 12 April 2023 by EricMCheshire (United Kingdom)

Useless if they can't connect to my smart TV or other Bluetooth devices.

Sound Quality

Good

Design

Good

Ease of Use

Average

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Response From Sony support team
14 April 2023

Hi EricMCheshire,

Thank you for your feedback.
We're sorry to learn that you're unable to connect the headphones to your TV.
We'd like to highlight that the headphones support connecting to a TV that matches the Bluetooth specs below:
-Bluetooth version: 5.0.
-Profiles: A2DP, AVRCP, HFP, HSP.
If the issue remains, please follow the steps below:
-Update the headphones: https://bit.ly/3zie8JE.
-Charge the headphones: https://bit.ly/3Jza6SX.
-Reset the headset: https://bit.ly/38SxCeq.
-Initialize the headset to restore factory settings: https://bit.ly/2J6YnB2.
If the issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us
don't hesitate to contact us here: https://bit.ly/3S7Vlue

Hana @Sony support UK

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Best headphones ever!,

WH-1000XM4 11 April 2023 by Rog50 (United Kingdom)

Bought these a few months ago and really glad I did. They are the best headphones I’ve bought. The sound is clear and sharp and the touch features are really good. Highly recommended,

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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1000xm4

WH-1000XM4 10 April 2023 by Tesla Y (United Kingdom)

Got these with my Sony 1 1v so brilliant I also have the 1000xm3 and one digit up still makes a difference.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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Excellent, quality

WH-1000XM4 08 April 2023 by Bwwolfie01 (United Kingdom)

These are better than I thought they would be, I sometimes use them on my daily walks and the sound quality is excellent and I don't feel I am wearing them. Noise reduction is also excellent. Very pleased

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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Simple but Great!

WH1000XM4/LME 08 April 2023 by Jei31 (Malaysia) Verified Purchaser Verified

The device is pretty simple but the output you get from it is simple excellent! The noise canceling is so smooth and pretty amazing!

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

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Amazing

WH-1000XM4 07 April 2023 by Philpd (United Kingdom)

These are stunning headphones so comfortable and the sound quality is amazing

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

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Great all rounder

WH-1000XM4 07 April 2023 by MiPe33 (United Kingdom)

Been using it a few months and have no complaints. It's comfortable to use and does all what it says in the description.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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Super Sony

WH-1000XM4 06 April 2023 by the Big B (United Kingdom)

fantastic quality headphones .Exactly what I need for Private TV listening without disturbing those around me.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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Amazing noise cancelling

WH-1000XM4 06 April 2023 by Bon01 (United Kingdom)

I purchased these headphones due to trying a pair on from a work colleague and was very surprised at how quite they made the office sound , I’m still getting used to the easy volume controls

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

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Superb sound

WH-1000XM4 06 April 2023 by Sweep100 (United Kingdom)

Bought these sony headphones best ive had great sound just makes the music and even tv come alive

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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i love everything about this headphone

WH1000XM4/BME 05 April 2023 by ezu124 (Malaysia) Verified Purchaser Verified

I bought it during sale in Shopee SuperBrand Day. Its pretty affordable at that time RM950++. The headphone clearly have a great sound quality and the best noise cancellation. The apps for connectivity is easy to use and they have great features. Its light and can wear for long time!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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