Article ID : 00179992 / Last Modified : 11/04/2018

Audio Description and related functions do not work properly.

    This condition is due to a communications-error experienced with the newly introduced 1PID broadcast protocol.

    If there is a new TV software available, please download the new software and update the TV.
    Follow these steps to perform the software update.

    1. Press the HOME button on the remote control.
    2. Select Settings.
    3. Select Customer Support.
    4. Select Software Update.
    5. Select Network.