Article ID : 00245400 / Last Modified : 15/05/2020

Notice on Warranty Extension - Updated on May 15, 2020

    For our customers’ peace of mind, Sony will provide one month warranty extension from May 31, 2020  to units whose manufacturer’s warranty has expired during the effectivity of the enhanced community quarantine.

    While we await the opportunity to provide face-to-face service to our customers please be assured that we remain steadfast in our commitment to serve our customers during these extraordinary times hence our Customer Contact Centre Team communication channels remain available through Phone, Live Chat, Email & SMS support.

    This warranty extension is limited to units that became defective due to normal part breakdown and units that incurred damage due to misuse, accident or negligence are excluded.