Article ID : SX669704 / Last Modified : 24/09/2020

How do I enable VoLTE? (Android 9 or Android 10)

    Valid for

    • Android 9 Pie
    • Android 10

    Solution

    Note! Depending on operator, your phone must sometimes be operator-branded and/or use operator-customised system software to be able to use VoLTE. Your subscription (incl. SIM card) must support VoLTE for the device model you're using. To inquire if your device, software, subscription and SIM card support VoLTE, contact your mobile network operator.

    To enable VoLTE

    Android 10 

    1. Make sure your specific Xperia device model and network subscription support VoLTE.
    2. Find and tap Settings Network & Internet > Mobile network > Preferred network type > 4G (preferred)/3G/GSM.
    3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.

    Android 9.0

    1. Make sure your specific Xperia device model and network subscription support VoLTE.
    2. Find and tap Settings Network & Internet > Mobile network > Advanced Preferred network type > 4G (preferred)/3G/GSM.
    3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.