Applicable Models

This information is for the following models:

  • ILCE-6500

About this download

Benefits and Improvements from the latest update

  • Improves the overall stability of the camera

Previous Benefits and Improvements

The following benefits and improvements are also included in this update.

  • Adds support for the SEL18135 lens
  • Improves the overall camera stability
  • Improves image stabilisation performance in movie mode
  • Improves the usability of the left-hand side of the touch panel when using the PlayMemories Camera Apps keyboard
  • Resolves the issue of failure to power-on when one of the following settings is used: ([Quality: RAW and JPEG] and [Soft Skin Effect: ON] and [Face Detect.: ON])
  • Supports new lens SEL100400GM
  • Optimised image stabilisation performance in movie mode
  • Improves overall stability of the camera

File Info

File Name

  • ILCE-6500 System Software (Firmware) Update Ver.1.06 (Mac)

File Version

  • 1.06

File Size

  • 286.4 MB (286,362,255 bytes)

Release Date

  • 16-05-2019

Preparation

Check the system software version

Follow the instructions below to check the system software version. If the system software version is Ver.1.06, the update is not required.

  1. Select Menu > Setup subpage [7] > Version on the camera.
  2. The system software version is displayed as illustrated below.
    System Software Version

System Requirements

Operating Systems

The latest version of the system software update is compatible with the following Macintosh versions:

  • macOS 10.12 – 10.14

Computer Hardware

The latest version of the system software update is compatible with the following hardware:

  • Hard drive space: 600 MB or more
  • RAM: 512 MB or more

Other Hardware

  • Power source for the device.
    NP-FW50 or the AC adaptor AC-PW20 (sold separately)
    Note: The update can only be performed when the battery power level is Battery Power Level (three bars) or more. We recommend that you use a fully charged battery. Detach the vertical grip before updating system software.
  • USB cable supplied with the device
    Note: Update functionality is not guaranteed with any other USB cable.

Important notice

  • Please close all other application software before updating the system software.
  • Use a fully charged rechargeable battery pack NP-FW50 or the AC adaptor AC-PW20 (sold separately).
  • Do not remove the battery during the update; as the sudden loss of power may render the camera inoperable.
  • Remove the memory card from the camera before starting the update process.
  • The system software update will take approximately 10 minutes. Please do not allow your computer to go into Sleep mode during this time.
    If the computer does go into Sleep mode and the update is interrupted, the entire update process will need to be restarted.
  • Do not open "About This System Software Updater" in the System Software Updater menu as this may cause the Updater software to crash.
  • Do not connect the camera to other any other devices except your computer.

How to download the Updater:

  1. After reading the disclaimer, click Download.
  2. The [Update_ILCE6500V106.dmg] file will start downloading.
  3. Save the file to the desktop of your computer (recommended).

Step 1: Start the Updater

  1. Close all currently programs currently running on your computer.
  2. Double-click the [Update_ILCE6500V106.dmg] file you downloaded. Do not connect the camera at this point.
  3. [Update_ILCE6500V106] is expanded.
  4. Double-click the [UpdateSetting Tool] icon UpdateSetting Tool.
  5. To load a kernel extension, the message prompts you to allow the application to make changes. Type the password for the administrative account.
    Enter the User Name and Password

    • For macOS 10.13 or 10.14 users
        Once the message from the system displays, the security and privacy screen will be displayed.
      • If the following message is displayed before "Security and Privacy" is displayed, press the [OK] button.
        Press the OK Button
      • Open the "General" tab on the "Security and Privacy" screen and allow reading of the "Sony Corporation" system software.
        Security and Privacy screen
        Note: If you have approved this in the past, the security and privacy screen will not be displayed.
      • If you are asked to restart macOS after clicking the [Allow] button, please restart and return to the beginning of the update procedure.
      • If the "Security and Privacy" screens does not disappear, please close the window.
      • If both the message displayed and the "Security and Privacy" screen do not disappear, close both using the [OK] button.
        System Extension Blocked screen

    • For macOS 10.12 or lower user
        Connect the camera to the computer
      • A dialogue box for the USB connection will be displayed.
        Connect the device to the computer with the USB cable
      • Connect the camera to the PC using the USB cable (supplied). "USB Mode" appears on the LCD monitor of the camera.
      • Click [OK].If the message is displayed, close using the [OK] button.
        Press the OK Button
        Note: Never turn off the camera nor disconnect the USB cable while updating.

  6. The System Software Updater will start.
    System Software Updater
    Note: If the System Software Updater does not start up, double-click [System Software Updater] in the [Update_ILCE6500V106] - [Resources] folder to start up.

  7. Turn on the camera.

  8. Following the instructions in the System Software Updater window, on the camera, select Menu > Setup subpage [4] > USB Connection and check if Mass Storage has been selected.If a mode other than Mass Storage is selected, please select Mass Storage.
    Setup3 - Mass Storage

  9. Connect the camera to the computer with the supplied USB cable. "USB Mode" appears on the LCD screen of the camera.
    Note: If the computer cannot find the device, the message "Could not find the camera for this update" is displayed on the computer screen. Please try the following:
    • Disconnect the USB cable and connect it again.
    • If the computer has multiple USB terminals, try with the other terminals.

    Sometimes, when the camera is connected to the computer with the USB cable, a message prompting you to restart the computer may be displayed.
    If this happens, remove the battery pack from the camera, reboot the computer and follow the instructions from "2. Start the System Software Updater".

  10. Click [Next]. The current version number and updated version number appear on the lower left-hand side of the screen.After confirming that the current software version is "Ver. 1.05 or earlier", click Next. If the current system software version is 1.06 or later, the update is not required.In this case, disconnect the camera from the computer and click Finish. Turn off the camera, remove the battery pack, reinsert the battery and turn the camera back on.
    Update is required
    Current Version and Updated Version Numbers

    Update is not required
    Update is not required

  11. The camera will automatically be reset.
    The screen below will be displayed.
    The camera is automatically reset
    Note: The Loading icon may not be displayed depending on the OS version that you are using.

  12. Start the update
    After automatically resetting, the following screen is shown and the update starts. The progress bar appears during the update process (approximately 10 minutes).
    Note: Never turn off the camera or disconnect the USB cable while updating.
    Update Progress Bar

  13. Complete the update
    Once the update has been completed, the camera will automatically restart. Make sure that the camera is turned on and wait until the LCD screen appears again.Click Finish when the LCD screen appears and disconnect the USB cable.
    Click Finish
    Note: After restarting, a data recovery warning is sometimes displayed. This is normal. Please wait until this warning disappears.
    Recovering data. Please wait...

Step 2: Confirm that the system software version of your device is Ver. 1.06.

  1. On the camera, select Menu > Setup subpage [7] > Version
  2. The system software version is displayed as illustrated below.
    Updated System Software Version

Questions & Answers

The update does not complete

When the monitor remains black for more than 15 minutes, follow these steps to troubleshoot the issue:

  1. Disconnect the USB cable from the computer.
  2. Remove the battery and AC adapter from the camera, leave it for a few minutes, then insert the battery again or connect the AC adapter.
  3. Restart the computer.
  4. Turn on the camera and perform the installation process again.