Sony Support

KB2708549 Update version 20130423 (Windows 7 64bit)

About this download

This program will update KB2708549 to version 20130423 and will resolve the following symptom:

- BSOD (Bluescreen of Death) occurs when user performs backup to external HDD connected via USB.

Available Downloads:
KB2708549 Update version 20130423
File name: EP0000600750.exe
File size: 2.66 MB (2783488 bytes)

File Info

File Name

  • KB2708549 Update version 20130423

File Version

  • 20130423

File Size

  • 2.66 MB

Release Date

  • 2013-05-08

System Requirements

  • Windows 7 64bit

Install

Details

1. Download the file to a temporary or download directory (Please note this directory for reference later).
2. Go to the directory where the file was downloaded and double-click EP0000600750.exe.
3. Follow the instructions displayed in the installation wizard.
4. After installation is completed, please restart the computer.


To check if installation is successful:
1. Go to C:\Windows\Systems32\drivers\volsnap.sys
2. Version should indicate 6.1.7601.17832 or 6.1.7601.21854.