Sony Support

NW-E002F/E003F/E005F Firmware Version 2.01 Upgrade Program

    Applicable Models
    About this download
    File Info
    System Requirements
    Download & Install
    Install

    Applicable Models

    This information is for the following models:
    • NW-E003F
    • NW-E005F
    • NW-E002F
    • NW-E003F
    • NW-E005F
    • NW-E002F

    About this download

    Firmware is the operational software that is embedded in the Network Walkman. This utility will upgrade the firmware of the Network Walkman to Version 2.01.

    Fixed Symptom:

    • When customers try to playback a song selected with SEARCH, the player show FILE ERROR, and do not start to playback in rare cases.

    Verifying Firmware Version:
    Target Firmware: The firmware version of the following products should be less than or equal to 2.00.
    Target Model: NW-E002F/E003F/E005F

    Please follow the steps below to check the firmware version.

    1. Press and hold the /HOME button until the HOME screen appears.
    2. Press the / button to select (MENU) and press the  button to confirm.
    3. Press the /  button to select Advanced Menu> and press the  button to confirm.
    4. Press the /  button to select Information> and press the  button to confirm.
    5. Press the /  button to show [ 4: version information for the player's firmware ]
    6. Press and hold the /HOME button until the display changes.

    Filename: NW-E000_V2_01.exe
    Download size: 4.43 MB (4,646,536 bytes)

    File Info

    File Name

    • NW-E002F/E003F/E005F Firmware Version 2.01 Upgrade Program

    File Version

    • 2.01

    File Size

    • 4.43MB

    Release Date

    • 2006-11-16

    System Requirements

    • Windows XP
    • Windows 2000
    • Windows ME
    • Windows 98 (SE)

    Download

    Computer Specifications:

    Operating Systems

    • Windows® XP Media Center Edition 2005
    • Windows® XP Media Center Edition 2004
    • Windows® XP Media Center Edition
    • Windows® XP Professional
    • Windows® XP Home Edition
    • Windows® 2000 Professional (Service Pack 3 or later)
    • Windows® Millennium Edition
    • Windows® 98 Second Edition (manufacture installed)

    * Please note that Windows® XP Professional x64 Edition and Windows® XP Tablet Edition are not supported.

    The following hardware environment is required:

    • CPU: Pentium lll 450MHz or higher is recommended
    • RAM: 128MB or more is recommended
    • Display: High Color (16bit) or higher, 800 x 600 dots or better (1024 x 768 dots or better is recommended)

    For Windows® XP Media Center Edition 2005/Windows® XP Media Center Edition 2004/ Windows® XP Media Center Edition/Windows® XP Professional/Windows® XP Home Edition users and Windows® 2000 Professional (Service Pack 3 or later) users:

    • Log on with the Administrator group account (user name) when installing this upgrade program.

    Install

    Details

    Download Procedures

    Please follow the steps below to download the Firmware Upgrade Program:

    1. Set up the folder for storing the downloaded file on the hard disk. 
      Assuming the folder is named FWUP and is created in C drive.
    2. Save the downloaded file NW-E000_V2_01.exe (4,538KB) in this folder.
    3. After the download is completed, in Windows Explorer, select Views then  Details to check the file size. If the file size is not the same as indicated earlier, please download the file again.

    Firmware Upgrade Installation Procedure

    Important Notes:

    • During this upgrade process, the Network Walkman requires a minimum of 5MB of free space. Do note that it cannot be guaranteed that during the upgrade process, the tracks and data stored in the Network Walkman would not be damaged or deleted.
    • Please transfer all tracks and data from the Network Walkman to the computer before carrying out the firmware upgrade.
    1. Connect the Network Walkman to the computer.
    2. Close all the unneccessary programs that are currently running in computer.
    3. Go to Start button on the task bar and click Run.
      The Run dialog box opens.
    4. Type C:\FWUP\NW-E000_V2_01.exe in the Open text box and click OK.
    5. The firmware upgrade program will be started.
    6. Please follow the instructions that appear to carry out the firmware upgrade.Note:- Please do not disconnect the USB cable connection between the Network Walkman and computer during firmware upgrade.- During firmware upgrade, USB connection is automatically controlled and USB CONNECT indication off message may be display. USB disconnect message may also intermittently appear on some computer.
    7. When the message indicating installation complete appears, click Finish.
      The firmware update is now completed.

    Troubleshooting
    1. Symptom: The computer displays "The update data file cannot be transferred because there is not enough available disk space in the device" message.
      Solution: Please delete some songs in the unit, or transfer to the computer to make available 5MB or more of disk space. Please restart the firmware upgrade.
    2. Symptom: The computer displays the following warning message.

      Solution : The update may have failed. Click Finish. Please restart the firmware upgrade.

    Upgrade Verification
    Please confirm the firmware version when the upgrade program is completed. The upgrade program installation is successful when firmware version 2.01 is shown on the Network Walkman display screen.
    1. Press and hold the /HOME button until the HOME screen appears.
    2. Press the / button to select (MENU) and press the  button to confirm.
    3. Press the /  button to select Advanced Menu> and press the  button to confirm.
    4. Press the /  button to select Information> and press the  button to confirm.
    5. Press the /  button to show [ 4: version information for the player's firmware ]

    If the firmware version is different, please follow the Firmware Upgrade Installation Procedure and try again.

    Note: Please consult the local authorized Sony service facility for assistance with the Firmware Upgrade if there are any problems.