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Sony SupportSoundbars

HT-ST5000

7.1.2 Dolby Atmos Soundbar with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH310U, RMT-AH301E, RMT-AH310J, SA-ST5000, SA-WST5000

  • Specifications
  • Product Highlights

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DownloadsManualsQuestions & Answers

Connectivity Guide to TV

Learn how to connect your audio & video products to your TV.
*Selected product categories only
Important Information

Popular Topics

Sound Bar Troubleshooting Guide

Save time, fix your Sound Bar Online
  • Find what you are looking for...manuals, firmware, drivers, specifications and more
  • Always update to the latest Software / Firmware version to enjoy the latest features & better performance!

Video Tutorials

Learn about connectivity and setup of your audio and Home Theater Systems

Important Information

  • Notice for certain Sony Blu-ray & DVD Players, Home Theater Systems, and A/V Receivers: Temporarily Disabled Internet Services
  • Windows 10 information - updated on 28th July 2015

Downloads

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Music Center for PC version 2.4.0Release Date: 24/02/2021
    24/02/2021
  • Sound Bar Firmware Upgrade to version M40.R.0516 for HT-ST5000Release Date: 20/10/2020
    20/10/2020

Manuals

Help Guide for Music Center App

  • Arabic
  • English
  • Russia
  • Traditional Chinese
File Size
Release Date
  • [PDF]Operating Instructions - For Singapore & Taiwan(7.84 MB)Release Date: 04/06/2020
    7.84 MB
    04/06/2020
  • [PDF]Operating Instructions(1.26 MB)Release Date: 09/10/2018
    1.26 MB
    09/10/2018
  • [PDF]Operating Instructions - For Middle East(16.23 MB)Release Date: 09/10/2018
    16.23 MB
    09/10/2018
  • [PDF]Startup Guide(7.77 MB)Release Date: 09/10/2018
    7.77 MB
    09/10/2018
  • [PDF]Startup Guide - For Singapore & Taiwan(16.28 MB)Release Date: 09/10/2018
    16.28 MB
    09/10/2018

Questions & Answers

  • There is no sound output when playing DTS-HD Master Audio format from the connected HDMI device (HT-ST5000)
  • Sound lags from the sound Bar when connected to a source device via HDMI
  • Sound from the Subwoofer is too low.
  • Can I place anything on top of the subwoofer?
  • After updating the firmware of the Sound Bar or AV receiver, the Sound Bar or speaker connected to the AV receiver stopped producing audio from the TV.
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