Article ID : 00153422 / Last Modified : 12/05/2020

How to turn off the demonstration (DEMO) mode on the TV

    IMPORTANT:

    1. This article only applies to specific products. Please check the Applicable Products at the top of this article.
    2. If model-specific information is required to complete any of the steps in this solution, refer to the manual supplied with the product.
    3. To turn off or exit the DEMO mode for Android TV™ / WxxxB series / XxxxB series, refer to How to turn off or exit the DEMO mode on the TV (Android TV™ / WxxxB series / XxxxB series).
    • The TV has a HOME or MENU button on the back or side of the TV.

      To turn off the demo mode, press and hold the HOME or MENU button on the TV for more than 10 seconds. The message Demo mode: Off will appear on the screen.

      If holding the HOME or MENU button for 10 seconds does not work, press and holding the CH/INPUT button for 10 seconds.

    • The TV does not have a HOME or MENU button on the TV itself.

      To turn off the demo mode, press and hold the CH/INPUT button on the TV for more than 10 seconds. The message Demo mode: Off will appear on the screen.

      If holding the CH/INPUT button for 10 seconds does not work, try the steps below to disable DEMO mode:

      1. Press the HOME or MENU button on the remote.
      2. Select Settings.
      3. Select Setup.
      4. Select Initial Setup and follow the on-screen instructions.

        NOTE: One of the steps during the Initial Setup is to set the viewing environment. Make sure to select HOME when doing this step.

    NOTE: The DEMO mode setting can also be turned off by resetting the TV to factory default .