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Sony SupportLCD TVs (BRAVIA)

KD-49X7007F

Included components may vary by country or region of purchase: RMT-TX300P

  • Specifications

All

DownloadsManualsQuestions & Answers

TV Troubleshooting Guide

Save time, fix your TV online with this easy guide
Important Information

Popular Topics

Get Help With Video Streaming Services

Setup and troubleshoot your favorite video apps like YouTube, Netflix, Amazon etc.
  • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2022 models)
  • Having trouble with your remote? Here are the five most common causes and how to solve them
  • 2018 Sony Smart TV Interactive Guide

TV Connectivity Guide

Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

Sound & Audio

Get help with audio settings and troubleshooting.

Picture, Screen & Flashing Lights

Get answers to common questions like lines on the screen, no picture and image quality.

Important Information

  • Termination of Photo Sharing Plus on Sony 2017 through 2020 BRAVIA Non-Android TVs
  • Software Update for Enhanced Security
  • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services

Downloads

Looking for Firmware / Software Update of your TV?

Find out where to find and how to update here.

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Firmware update to v6.921 for the PhilippinesRelease Date: 27/09/2022
    27/09/2022

Manuals

  • English
File Size
Release Date
  • Help Guide (Web manual)File size is not provided.Release Date: 29/09/2020
    29/09/2020
  • Help Guide (Web manual)File size is not provided.Release Date: 25/11/2019
    25/11/2019
  • [PDF]Operating Instructions(2.36 MB)Release Date: 27/06/2018
    2.36 MB
    27/06/2018

Questions & Answers

  • BRAVIA TV Troubleshooting Guide
  • Setup and Troubleshoot Netflix
  • Mirror, cast, or display the content or screen of a mobile device on the TV screen
  • How can I compare Sony product specifications?
  • Where can I buy genuine Sony products?
  • Netflix errors messages and error codes
  • How to determine which version of the Netflix app is on my Sony device?
  • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
  • Internet streaming videos stop, pause, buffer, or the picture and sound quality is poor.
  • The Netflix icon is missing.
  • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
  • When streaming Netflix Ultra HD, the image is not in 4K.
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