Article ID : 00228211 / Last Modified : 09/10/2019

Files stored in the SD card of a mobile phone connected via USB are not found, even when searching from the TV’s Home Menu.

    IMPORTANT: This article only applies to specific products. Please check the Applicable Products of this article.

    The following conditions are required to use this feature.

    NOTE: For compatible mobile phones other than Sony Xperia, this search feature covers only the folders shown below:

    • DCIM
    • Download
    • Pictures
    • Music
    • Movies
    • Video

    Related article: Unable to detect video/photo on mobile phone via USB connection.