Sony offers a variety of exciting opportunities from entry level through to Senior Management positions in a range of disciplines. Please make sure to specify which position you are applying for.
Responsible for managing the business of an assigned account/category by gaining and maintaining distribution, identifying opportunities for profitable growth, implementing in-store promotions, implementing category management and securing effective shelf and in-store presence, ensuring the timely collection of receivables, effective management of in-store personnel and cultivating long-term business relationship.
Manage and resolve issues, conflicts and concerns of and with clients.
Responsible for, but not exclusive to, sales performance of the assigned category, and the conceptualization and execution of marketing based activities for the assigned account/category, shop front and promoter management.
Build and maintain strong, long-lasting customer relationships.
Develop a trusted advisor relationship with key accounts and customer stakeholders
Ensure the timely and successful delivery of our goods and services according to customer needs and objectives
Communicate clearly the progress of initiatives to internal and external stakeholders
Forecast and track account/category metrics
Identify and grow opportunities within account/category and collaborate with other teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed
Candidate must possess at least a Bachelor's/College Degree in any field.
Preferably with 1-2 year(s) of working experience in the related field.
Candidate must have excellent communication and presentation skills.
Can deal with people from different levels.
Willing to travel.
Candidate must be knowledgeable in Microsoft Excel, Word and Powerpoint
Business Analytics Officer
Serve as an internal expert in conducting major and complex business performance planning and analysis
Assist the Country Finance Head in developing business performance guidelines.
Provide senior management with information that may affect policy changes, performance measures, and ultimately the totality of the business. Design, develop, and recommend preventive, corrective and/or mitigative actions in form of changes in the policies. organizational structure, and/or procedures.
Review performance plans, budget estimates, financial plans, and various high level documents, and provides recommendations to the senior management.
Prepare data analysis and other information for use in business intelligence systems for analytics, resource allocation decisions, and programmatic decisions.
Analyzes performance metrics and data for strategy, planning, and risk management. Conducts comprehensive management studies.
Provide forecast and pipeline reports to senior management.
Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master's Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
With at least 3 years of total work experience in Management Reporting / Corporate Planning / Corporate Finance / Business Analytics ; with at least 1 year in supervisory or equivalent capacity.
Must have strong analytical and finance modelling skills
Must e knowleadgeable in SAP in a sales and marketing set-up
With experience in creating reports for and presenting to C-Level or equivalent positions
Preferably someone with an Audit Firm or FMCG background
Should have effective presentation skills
Must have strong MS Office (especially Excel and Access) skills
Can handle pressure and meet deadlines
Monitoring of Cost per Lead & Budget
Implementing weekly and monthly operations
Product management (preferably in the HAV or related product lines)
Candidate must possess at least a Bachelor's/College Degree, Business Studies/Administration/Management, Marketing or equivalent.
Preferably 1-2 Yrs Experienced Employees specializing in Marketing/Business Development or equivalent
Excellent analytical and communication skills
Proficiency in Microsoft Excel is required
Customer Contact Center Specialist
Identify and assess customers’ needs to achieve satisfaction.
Provide customer service by resolving customer inquiries, issues, complaints and/or requests.
Provide accurate, valid and complete information by using the right methods/tools.
Resolve complaints, provide appropriate solutions and alternatives within time limits. Conduct follow-ups if necessary to ensure resolution.
Coordinate service issues and concerns to authorized service centers and other concerned departments within the organization to expedite action and resolution.
Maintain records of customer interactions, customer accounts, and file documents.
Conduct outbound calls as needed.
Preferably candidates possess a Bachelor’s Degree in Computer Science, IT or Mass Communication.
Computer skills are required including proficiency in Windows-based applications and MS Office - Excel, Word and Outlook using multiple platforms
Fluent in English and Filipino
Experience in a call center is an advantage; must be detail oriented, have excellent customer service and communication skills
Experience in a fast-paced, high call volume, office or call center environment and familiarity with being evaluated based on quality and quantity of calls - highly preferred
Self-starter, demonstrates initiative and flexibility in a fast paced environment
Team player, following through on tasks, problem-solving, and multi-tasking are required skills
Punctuality, professionalism, excellent phone etiquette, and technical skills (can explain technology to people of all ages and skill levels) – required
Marketing Communications Officer
Oversees all touchpoint communications (ATL, BTL, Web, Brand Management & Positioning across categories) of the assigned category/ies its respective products and promotions liaising with the sales and marketing groups for specifics as well as 3rd party suppliers for effective implementation.
Oversees monitors and implements Seeding, Special Activities & Events, Sponsorships & Tie-ups, and general external communications of assigned category/ies.
Effectively position (or communicate) the assigned category/ies and its respective brand message/s to the right target market/consumers. Most crucial when launching new models/product line-up.
Responsible for, but not limited to choosing the right media for the communication message.
A&P BUDGET MANAGEMENT: Implementing assigned category/ies A&P requirements within budget allocation including supplier negotiation, deliverables and company expectations.
At least 4-5 years of experience in PR, marketing communications (integrated and strategic marketing), media relations, advertising and promotions or brand management
Has working experience in handling third party supplier and vendors (including media buying agencies)
At least 2-3 years of experience in a supervisory or managerial capacity
With proven track record in project and budget management, events organization, digital marketing, social media and online presence management, corporate communications, marketing communications, public and media relations
Dealer Support Coordinator
To monitor KPI and manage daily workload of 3rd party logistics provider
To act as window person for case escalations from dealers
To approve and manage dealer returns
To prepare credit notes for approved dealer claims
Must be a graduate of any 4 or 5 year course preferably business management or related field.
At least two (2) years work experience in consumer electronics industry as customer service representative or back-end support.
Above average communication skills, both written and oral.
Above average skills in using MS office applications particularly Excel, Powerpoint and Access.
Basic knowledge in SAP (Simple) application.