Careers

Sony offers a variety of exciting opportunities from entry level through to Senior Management positions in a range of disciplines. Please make sure to specify which position you are applying for.


Available Positions

Sales Executive - Metro Manila


Job Description

  1. Responsible for managing the business of an assigned account/category by gaining and maintaining distribution, identifying opportunities for profitable growth, implementing in-store promotions, implementing category management and securing effective shelf and in-store presence, ensuring the timely collection of receivables, effective management of in-store personnel and cultivating long-term business relationship.
  2. Manage and resolve issues, conflicts and concerns of and with clients.
  3. Responsible for, but not exclusive to, sales performance of the assigned category, and the conceptualization and execution of marketing based activities for the assigned account/category, shop front and promoter management.
  4. Build and maintain strong, long-lasting customer relationships.
  5. Develop a trusted advisor relationship with key accounts and customer stakeholders
  6. Ensure the timely and successful delivery of our goods and services according to customer needs and objectives
  7. Communicate clearly the progress of initiatives to internal and external stakeholders
  8. Forecast and track account/category metrics
  9. Identify and grow opportunities within account/category and collaborate with other teams to ensure growth attainment
  10. Assist with high severity requests or issue escalations as needed

Pre-requisites

  1. Candidate must possess at least a Bachelor's/College Degree in any field.
  2. Preferably with 1-2 year(s) of working experience in the related field.
  3. Candidate must have excellent communication and presentation skills.
  4. Can deal with people from different levels.
  5. Willing to travel.
  6. Candidate must be knowledgeable in Microsoft Excel, Word and Powerpoint

Customer Contact Specialist


Job Description

  1. Identify and assess customers’ needs to achieve satisfaction.
  2. Provide customer service by resolving customer inquiries, issues, complaints and/or requests.
  3. Provide accurate, valid and complete  information  by using the right methods/tools.
  4. Resolve complaints, provide appropriate solutions and alternatives within time limits. Conduct follow-ups if necessary to ensure resolution.
  5. Coordinate service issues and concerns to authorized service centers and other concerned departments within the organization to expedite action and resolution.
  6. Maintain records of customer interactions, customer accounts, and file documents.
  7. Conduct outbound calls as needed.

Pre-requisites

  1. Preferably candidates possess a Bachelor’s Degree in Computer Science, IT or Mass Communication.
  2. Computer skills are required including proficiency in Windows-based applications and MS Office - Excel, Word and Outlook using multiple platforms
  3. Fluent in English and Filipino
  4. Experience in a call center is an advantage; must be detail oriented, have excellent customer service and communication skills
  5. Experience in a fast-paced, high call volume, office or call center environment and familiarity with being evaluated based on quality and quantity of calls - highly preferred
  6. Self-starter, demonstrates initiative and flexibility in a fast paced environment
  7. Team player, following through on tasks, problem-solving, and multi-tasking are required skills
  8. Punctuality, professionalism, excellent phone etiquette, and technical skills (can explain technology to people in laymans term) – required

Marketing Specialist


Job Description

Portfolio Management

  1. Manage the local product portfolio based on market and competitor landscape
  2. Design a go-to Market Plan for incoming products encompassing all internal (support teams) and external stakeholders (Dealers and Distributors)
  3. Act as the key person for creating joint business plans with strategic accounts and for penetrating emerging channels

Brand Management

  1. Ensure the strong, premium and aspirational positioning of the category and Sony branding considering ROI
  2. Forecasting, Pricing, Promotion and P&L Management
  3. Create a sales plan and forecast based on product competitiveness, business and market trends, using in-depth data analysis
  4. Create a pricing and promotion plan, and manage Profit and Loss based on product sales and business trends, using in-depth data analysis

Channel Management

  1. Come up with strategies and promotions that will ensure profitability in our sales channels
  2. Strengthen and establish Sony brand presence in our sales channels with efficient and ROI-based shopfront management including retail executions, VMD and promoter management
  3. Operations, Analysis and Reporting
  4. Oversee all daily, weekly, monthly and annual category operations

Pre-requisites

  1. Candidate must possess a Bachelor's Degree in Business Administration/Engineering or related disciplines
  2. Preferably with at least 2 years of work experience in the field of Marketing, Business Development and/or Product Management
  3. Must have advanced proficiency in Microsoft Excel and PowerPoint
  4. Must be comfortable and passionate in working with numbers
  5. Must have excellent analytical and strategic thinking skills
  6. Must have excellent presentation and communication skills
  7. Must be a quick learner with a go-getter attitude
  8. Preferably with working background in the Consumer Electronics Industry or related
  9. Must be an excellent team player who values speed and efficiency

Business Analytics Officer


Job Description

  1. Serve as an internal expert in conducting major and complex business performance planning and analysis
  2. Assist the Country Finance Head in developing business performance guidelines.
  3. Provide senior management with information that may affect policy changes, performance measures, and ultimately the totality of the business. Design, develop, and recommend preventive, corrective and/or mitigative actions in form of changes in the policies. organizational structure, and/or procedures.
  4. Review performance plans, budget estimates, financial plans, and various high level documents, and provides recommendations to the senior management.
  5. Prepare data analysis and other information for use in business intelligence systems for analytics, resource allocation decisions, and programmatic decisions.
  6. Analyzes performance metrics and data for strategy, planning, and risk management. Conducts comprehensive management studies.
  7. Provide forecast and pipeline reports to senior management.
  8. Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master's Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.

Pre-requisites

  1. With at least 5 years of total work experience; with at least 1 year in supervisory or equivalent capacity.
  2. Must have strong analytical and finance modelling skills
  3. Must e knowleadgeable in SAP in a sales and marketing set-up
  4. With experience in creating reports for and presenting to C-Level or equivalent positions
  5. Preferably someone with an Audit Firm or FMCG background
  6. Should have effective presentation skills
  7. Must have strong MS Office (especially Excel and Powerpoint) skills
  8. Can handle pressure and meet deadlines