How to Use Sony's SMS Services

Home Service Request:

For Home service request, text:

[Sonyphils] space [HomeSvc] space [full name] space [full address]

Repair Status Inquiry

For Repair Status inquiries, text:

[Sonyphils] space [Status] space [job order number] space [full name]

Call-Back Request

For Call-back Requests, text:

[Sonyphils] space [CallBack] space [full name]
Send to 2327 for GLOBE/TM SUBSCRIBERS or to
09178902327 for other networks*

*corresponding SMS fees apply per network
Should you require further assistance, please contact us at (02) 878-7600 or leave us a message here