Sony Consumer Electronics Support
Here are some quick steps you can take to answer your question:
Review your user manual to confirm correct use of your product.
Visit our Product Support Section for the Frequently Asked Questions, Downloads and Video Tutorials.
For product inquiries, promotions, warranty, troubleshooting and technical support enquiries, please contact 878-7600.
via SMS : key in <Sonyphils> space <inquire> space < message >
then send to 2327 for Globe users & other networks please send to 0917-8902327
Operating hours: 8:30AM to 5:30PM (Mon-Fri, except Public Holidays)
Our Customer Contact Centre is available between 8:30AM to 5:30PM
(Monday-Friday, excluding holidays)
If you haven't found the information you're looking for, please complete the Contact Form below.
Sony Support Community
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Other Sony contacts
- For XPERIA related inquiries
Manila customers please call (+632) 479-9777
Luzon, Visayas and Mindanao : 1800-1-853-7669*
* For PLDT customers, please activate your DDD service to call our toll-free service for free.
SMART subscribers can also call us free of charge.
8am to 6pm (Monday - Friday excluding Public Holidays)
8am to 1pm (on Saturdays excluding Public Holidays)
email add: questions.PH@support.sonymobile.com
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