Article ID : 00118455 / Last Modified : 30/09/2018

Is the battery pack always charging while the camera is connected to a computer or the supplied AC adaptor via a USB cable?

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Turn off the camera before you start charging the battery pack.
If the camera is turned on, charging will not start.
NOTE: An AC adaptor is not supplied with some models.

IMPORTANT: If you are using the camcorder equipped with a built-in USB cable, only the built-in USB cable can be used to charge the battery.