Repair and Warranty Information

    Service Charges

    PRODUCTSCONTENTS OF REPAIRSERVICE CHARGES
     General Servicing - Check-up, Cleaning, Repair & Adjustment
    (Excludes replacement of parts)
    Diagnosis FeeBranch RepairField Repair *
    Television24 inches to 37 inches550 - 600800 - 980880 - 1,100
    38 inches to 40 inches680 - 750980 - 1,2001,100 - 1,280
    42 inches to 55 inches800 - 8801,300 - 1,6001,450 - 1,780
    60 inches to 69 inches1200 - 13202,200 - 3,2002,450 - 3,550
    70 inches to 85 inches2,0003,600 - 5,4003,600 - 5,400
    Audio Cassette, Walkman 380420 
    CD Radio Cassette Recorder, MP3 CD Walkman 520570 
    Hi-Fi System 640700 
    Network Walkman, Mini Disc player 780860 
    Cyber-shot 780860 
    Handycam 9501050 

    *Additional 250 - 1500 transportation charges for Home Service: 220 - 660 (within NCR), 220 - 1,100 (outside NCR)
    Prices are inclusive of VAT and may change without prior notice.

    Warranty Information

    Domestic Warranty

    For products that have been purchased in Philippines.

    • Valid only in the Philippines
    • Warranty Period:
    a) LCD Data Projector (lamp)Six (6) months or 1000 hours whichever comes first
    b) Hi-Fi Component, Cassette Player and Recorder, Network WalkmanOne (1) year
    c) Home Theatre, DVD Players, Blu-Ray Disc Player & RecorderOne (1) year
    d) Mobile ProjectorOne (1) year
    e) Alpha A-mount and E-mount lenses One (1) year
    f) PowerbankOne (1) year
    g) MDR HeadphonesOne (1) year
    h) PlayStationOne (1) year
    i) Television / LCD Data Projector (body only)Two (2) years
    j) USB Flash DriveTwo (2) years
    k) Cyber-shotThree (3) years
    l) HandycamThree (3) years
    m) A-mount SLT / A-mount DSLR / E-mount NEX Camera (body only)Three (3) years
    n) E-HDDThree (3) years
    o) Memory/SD CardFive (5) years

    Details on Terms & Conditions: 6 months, 1 year, 2 years, 3 years, 5 years ,MDR Headphones

    Sony PlayStation Warranty Information

    Warranty information for Sony PlayStation system console and peripherals.

    For more details on Sony PlayStation system console warranty click here

    For more details on Sony PlayStation system peripherals warranty click here

    List of our Authorized Service Centers click here