Article ID : 00125775 / Last Modified : 11/04/2018

I am unable to operate my audio speaker.

    To ensure the proper function of the audio speaker while using an Apple iPad, iPhone or iPod mobile digital device, please check the following:

    • Update the software version of the Apple device to its latest version.
    • Update the software version of the audio speaker to its latest version.
    • Verify that no other device is streaming to AirPlay at the same time.