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Sony SupportCameras & Camcorders

Camcorders and Video Cameras

Where is the model name located on my product

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Models: 393

Important Information

End of support notification for products using the Windows Vista operating system
GPS positioning date displayed incorrectly on affected Digital Cameras, Video Cameras and Digital Recording Binoculars
Termination of Map View in PlayMemories Home (Windows version) and the map display function in GPS Image Tracker
Notice to Owners of Sony Digital Still Camera, Camcorder, CLIÉ Handheld Computer and Professional Camcorder (DVCAM format)
Important Information on AVCHD Camcorders
Recorded Sound Issue for High Definition "Handycam" Camcorder HDR-UX1/UX1E and HDR-SR1/SR1E – Availability of Firmware Update and Data Restoration Program - Updated on 13th October 2014
Notice to Customers using Picture Motion Browser Software - Discontinuation of Download Service for Picture Motion Browser Software
Notice to Owners of Sony’s Digital Still Camera
Recorded Sound Issue for High Definition “Handycam” Camcorder HDR-UX1/UX1E and HDR-SR1/SR1E
Notice of free inspection for customers using the Dive Door “AKA-DDX1” with the Waterproof Case “SPK-X1” for 4K Action Cam – Updated on 29th July 2016
Notice to Customers using Memory Stick PRO media with Memory Stick PRO-compatible Sony Cyber-shot Digital Still Cameras and Handycam Digital Camcorders

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