Article ID : 00350732 / Last Modified : 11/03/2025Print

After powering on the TV, the time resets and some apps (e.g. YouTube) become inaccessible.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    Why does this happen?
    The TV cannot retrieve the correct time from the time server, so it resets to its default time when powered on. This may prevent apps like YouTube from working properly or cannot be accessed.

    If this happen, follow the following steps to fix it: