Article ID : 00353052 / Last Modified : 13/10/2026Print

    My smartphone vibrates when I use the BRAVIA Connect app

    With BRAVIA Connect version 3.4 or later, your smartphone provides haptic feedback through vibrations. Because of this, when you are using the app, your smartphone may vibrate in the following situations:

    • When swiping or tapping on the touchpad
    • When using the remote control to change TV channels, adjust the volume, etc.
    • When configuring settings for Picture & Sound, Audio output, etc.
    • When completing initial settings or software updates

    Notes:

    • Not all of the above actions will cause a vibration.
    • The vibration may not work depending on your smartphone's specifications and/or settings.

    Hint: If you don't want your smartphone to vibrate:
    You can change the settings on your smartphone if you don't want it to vibrate. The following steps are just examples. For details, refer to your smartphone user manual.

    • Android smartphone
      Tap Settings → Sound & vibration → Vibration & haptics, and then set Use vibration & haptics to Off.
    • iPhone / iPad
      Tap Settings → Sound & Haptics, and then set System Haptics to Off.

    Notes:

    • Depending on your smartphone's specifications, disabling the setting may prevent your phone from vibrating when you receive a call or an emergency earthquake alert.
    • Some smartphones do not allow you to turn off the setting. Please check your smartphone's specifications for details.