Uh oh.

It looks like JavaScript is disabled in your browser. To get the full experience on Sony.com, please change your settings to allow JavaScript.

Sony SupportBluetooth Headphones

WH-1000XM5

WH-1000XM5 Wireless Noise-Canceling Headphones

Important Information

Recommended Articles

Important Information

Change in sign-in method for services/applications for TVs and Headphones (For customers who sign-in with Amazon/Apple/Facebook/Google) - Updated on 31st July 2024

Firmware / Software

Release Date

Firmware Update to Version 2.5.1Release Date: 18/12/2025
18/12/2025
Sony | Music CenterRelease Date: 16/03/2026
16/03/2026
Sony | Sound Connect (Formerly Sony | Headphones Connect)Release Date: 12/02/2026
12/02/2026

Repair & Warranty
Book, track or maybe even avoid a repair
Contact support
Contact our Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product

Videos