Important information before streaming live videos through IBM Cloud Video (Ustream)

IMPORTANT!: Currently, you cannot set live streaming using the Network Setting Tool.

Make sure the following have been configured before streaming videos.

• The latest system software version has been installed on the camera.
• An IBM Cloud Video (Ustream) account has been created.
  You are required to register for a paid account to use IBM Cloud Video. You cannot use a Ustream account.

If you cannot stream videos on IBM Cloud Video (Ustream), check the following.

• The date and time of the camera are set correctly.
• Stable wireless connection.

For Handycam:

• The access point should be correctly registered on the camcorder.
• Streaming Services on Network Settings Tool of PlayMemories Home should be correctly configured.

For Action Cam:

• Wi-Fi is correctly configured on the Network Setting Tool of the Action Cam Movie Creator software.
• Streaming Services are correctly configured on the Network Setting Tool of the Action Cam Movie Creator software.

NOTE:

• If the wireless communication quality is poor, streaming may be interrupted. Start the streaming again where the wireless communication is good.
• For connection through mobile Wi-Fi or smartphone tethering:
• • Check if you can stream videos by using the app for streaming videos on Ustream on the smartphone.
  • Close the distance between the mobile Wi-Fi router or smartphone and this unit. Streaming operation will be unstable if the distance is too great.
  • Check the network usage limitation with your service provider.

For details on setting process of live stream, refer to the following website:
https://www.sony.net/guide/nst/