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Sony SupportSHAKE Series

SHAKE-X10D

High-power home audio system with DVD / Included components may vary by country or region of purchase: HCDSHAKEX10, HCD-SHAKEX10, RMT-AM210U, SS-SHAKEX10

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Questions & Answers: 62

How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
Support for the Music Center mobile appMusic Center (successor app to SongPal) is the app designed by Sony to manage Wireless Audio devices, and is essential to the setup of Wireless Stereo, Surround and Multi-room features. The app also allows you to
How can I remove audio devices or groups from the Music Center (SongPal) app?In order to remove speakers, other audio devices or groups from the Music Center (SongPal) app, follow the below procedure: In the Speaker & Group screen, tap the drop-down menu icon in the top-right corner of the
How can I check which version of Music Center (SongPal) I currently use?To check which version of Music Center (SongPal) you are currently using, follow the below procedure: In the Speaker & Group screen, tap the drop-down menu icon in the top-right corner of the screen. Select About
How to play music on the audio devices in my Music Center (SongPal) Multi-room group?Once you have successfully added and grouped up your audio devices, you can start playing music on them simultaneously! Simply go to the Speakers & Group menu, tap on the created group you wish to play audio content
Connect Your Audio Device / Home Theater System to the Music Center (SongPal) AppBefore You Start Make sure that your audio device is compatible with Music Center. Your audio device should have the latest firmware version. If your audio and mobile devices are already have a Bluetooth connection
How to find your model name and serial number?Your model name enables you to get information and services specific to your device. The model name and serial number can be found in several locations, depending on the product: A label on the back or bottom of
How can I compare Sony product specifications?If you want to know the differences in specifications for Sony products, this is how to do it! Visit the Sony website On the upper right-hand side, you will see a hamburger menu. (The three stacked lines indicate
Where can I buy genuine Sony products?Wondering where to buy Sony products? Click on the links below to find retail stores near you. Australia Hong Kong India Indonesia Korea Malaysia New Zealand Phillipines Singapore Taiwan Thailand Vietnam Middle
Bluetooth connection disconnect, sound cuts, music stop or noise occurs from the headphones or speakers.Make sure your device has the latest firmware installed. The latest firmware can be found under the Firmware/Software section of your product support page. If you are using either of these models WF-1000XM5, WF-1000XM4

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Windows 10 information - updated on 28th July 2015

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