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DSC-RX100

DSC-RX100

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Camera Troubleshooting Guide

Creators' Cloud Web

The memory card is not recognized by the camera and error message appears.

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Important Information

• Termination of “PlayMemories Camera Apps” download service
• Notice to customers using PlayMemories Home, Action Cam Movie Creator, MVR Studio and Sony Raw Driver
• Termination of Map View in PlayMemories Home (Windows version) and the map display function in GPS Image Tracker
• Warning regarding use of unauthorised software for Interchangeable Lens Digital Camera and Digital Still Camera
• Konica Minolta Products’ Service Closure Notice
• Windows 10 information - updated on 28th July 2015

Firmware / Software

Looking for Firmware Update of your camera?

Release Date

• DSC-RX100 System Software Update version 1.10 (Apple Macistosh)Release Date: 20/01/2015
  20/01/2015
• DSC-RX100 System Software Update version 1.10 (Microsoft Windows)Release Date: 20/01/2015
  20/01/2015
• Creators' Cloud WebRelease Date: 27/08/2026
  27/08/2026
• Imaging Edge DesktopRelease Date: 14/05/2026
  14/05/2026
• PlayMemories HomeRelease Date: 14/02/2019
  14/02/2019

Manuals

Imaging Edge Desktop: How to use

Learn how to view, adjust, and edit images on Windows or Mac

Imaging Edge Mobile: How to use

Learn to remote shoot, or transfer images using your smartphone.
*Not all cameras support remote shooting

Select a language

English

• Arabic
• English
• French
• Korean
• Persian
• Portuguese
• Russia
• Simplified Chinese
• Spanish
• Thai
• Traditional Chinese
• Ukrainian

ArabicEnglishFrenchKoreanPersianPortugueseRussiaSimplified ChineseSpanishThaiTraditional ChineseUkrainian

File Size

Release Date

• Help Guide (Web manual)File size is not provided.Release Date: 03/12/2017
  03/12/2017
• [PDF]Operating Instructions(4.55 MB)Release Date: 03/12/2017
  4.55 MB
  03/12/2017
• [PDF]Operating Instructions(12.87 MB)Release Date: 03/12/2017
  12.87 MB
  03/12/2017
• [PDF]Operating Instructions(2.24 MB)Release Date: 03/12/2017
  2.24 MB
  03/12/2017
• [PDF]Operating Instructions(9.85 MB)Release Date: 03/12/2017
  9.85 MB
  03/12/2017

Questions & Answers

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All

• All
• Webcam/Streaming
• Audio
• Power
• Raw
• Compatibility
• Icons/Messages
• Flash
• Focus

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• How to import or transfer photos and videos to a Windows computer using the PlayMemories Home
• Shooting night scenes or decorative lighting with Cyber-shot
• How to photograph fireworks with Cyber-shot
• Shooting landscapes and flowers with Cyber-shot
• The lens is stuck and will not open, retract, or extend.

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• Repair & Warranty

  Book, track or maybe even avoid a repair

• Contact support

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Videos

[VIDEO] How to update the firmware of your Sony Alpha Cameras for Windows

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