Sony SupportBlu-ray Home Theater Systems

BDV-E690

Included components may vary by country or region of purchase: SS-TSB119, SS-CTB113, SS-WSB115, RM-ADO074, RM-ADP074, SS-CRB113

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Questions & Answers: 107

How to perform a factory reset on a Blu-ray Disc Player or Network Media Player.Confirm the Menu screen before a Factory Reset The steps in this article are only applicable if the menu screen of your device looks like the image below: Steps to perform Factory Reset on your Blu-ray Disc Player
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
What is MHL?MHL stands for Mobile High-Definition Link. MHL uses a five-pin connection to deliver up-to 1080p picture quality, 192khz sound quality and 7.1 channel surround sound. Since MHL uses such a small pin count, it is
No longer able to find the Dailymotion app.Dailymotion is no longer available on BRAVIA Internet Video. The Dailymotion app is no longer part of the supported Internet video services on your Internet video device. NOTE: Internet video content is subject
Setup and Troubleshoot NetflixChoose a different Video Streaming Service Netflix® is an online subscription service that charges a flat rate monthly fee for rental-by-mail and online streaming of movies and TV episodes. Please note, not all
Termination of Netflix App on certain 2011 - 2013 BRAVIA Televisions, Blu-ray Players, Blu-ray Home Theater Systems, Internet TVs and Players Powered by Google TV - December 11, 2023Dear Valued Sony Customer, Netflix announced that the Netflix app will no longer be supported on certain 2011 - 2013 BRAVIA televisions and Blu-ray players after end of February 2024, due to technical limitations
Termination of displaying disc-related information using Gracenote database on certain Blu-ray Disc players and Blu-ray Disc Home Theater systemsDear Valued Sony Customer, The function to display disc-related information of CD, DVD and Blu-ray Disc using the Gracenote database through internet connection will be terminated on the Blu-Ray Disc players listed
Notice for “vTuner” Network Service Issue2014-10-20 We are pleased to inform you that the above service is now available as of October 15th. We apologise for any inconvenience you may have experienced as a result of the temporary unavailability of this
Notice for end of “vTuner” network service on September 17, 20152015-09-17 Sony announces the end of the internet radio streaming service “vTuner" on 17th of September 2015 for the products listed below. Despite Sony’s best efforts to restart the vTuner service, we were unsuccessful and
Notification regarding vTuner Radio Service2015-02-24 “vTuner" Internet radio streaming service is available on most Sony Blu-ray players and selected audio products. Since November 2014, the number of radio stations made available on this service have decreased

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BDV-E690

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