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Televisions & Projectors

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    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

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    • Android TV | Google TV (BRAVIA)

    • Android TV | Google TV (BRAVIA OLED)

    • LCD TVs (BRAVIA)

    • Projectors

    Popular Topics

    Connections

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    TV Wall Mount FAQ

    Find answers to common questions regarding mounting your TV.

    Get Help With Video Streaming Services

    Setup and troubleshoot your favorite video apps like YouTube, Netflix, Amazon etc.
    • Android Pie Interactive TV Guide
    • Find what you are looking for...manuals, firmware, drivers, specifications and more
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2020 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Models: 1412

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • KD-49X8007H
      DownloadsManualsQuestions & Answers
    • KD-55X8007H
      DownloadsManualsQuestions & Answers
    • KD-43X8007H
      DownloadsManualsQuestions & Answers
    • KD-65X8007H
      DownloadsManualsQuestions & Answers
    • KD-55X8507G
      DownloadsManualsQuestions & Answers
    • KD-55X9007H
      DownloadsManualsQuestions & Answers
    • KD-75X8007H
      DownloadsManualsQuestions & Answers
    • KD-65X9007H
      DownloadsManualsQuestions & Answers
    • KD-55A9G
      DownloadsManualsQuestions & Answers
    • KD-65A9G
      DownloadsManualsQuestions & Answers

    Important Information

    • Notice of Free LCD Panel Repair for Owners of BRAVIA LCD TV KD-55X9300D - updated on 29th Jan 2021
    • End of support notification for products using the Windows 7 operating system
    • Notice to owners of KDL-70W850B
    • Notice for Sony product owners: Termination of YouTube App on certain television, video and audio products
    • Notice for “BRAVIA” LCD TV KDL-40W3000, KDL-40W3100, KDL-40W3500, KDL-40X3100, KDL-40XBR, KLV-40W300A, KLV-40X300A, KLV-40X350A
    • Notice to Customers using “Memory Stick PRO High Speed media” and “Memory Stick PRO Duo High Speed media (with adaptor)” with WEGA TV sets
    • Notice for BRAVIA owners: Termination of some internet associated functions on selected BRAVIA televisions
    • Notice for BRAVIA owners: Termination of Facebook App on selected BRAVIA televisions
    • Announcement on software update for LCD Projection TV and LCD TV
    • Notice of Warranty Extension for Display Panel of BRAVIA LCD TV
    • Notice for Sony product owners: Termination of YouTube service availability affecting 2012 BRAVIA TVs
    • Notice to owners of Sony BRAVIA X-series televisions
    • Notice of restoration of temporary network service suspension for BRAVIA LCD TV - Updated on 1st April 2014
    • Notice for affected Sony BRAVIA® LCD TVs: Inability to sign in to Skype service
    • Notice for BRAVIA owners: Termination of Bookmark function on selected BRAVIA televisions
    • Notice for Sony product owners: End of Skype Service Availability

    Questions & Answers

    • BRAVIA TV Troubleshooting Guide
    • What is Screen Mirroring and how do I use it with my Sony TV?
    • Frequently Asked Questions for Sony's Android TV
    • Getting Started with Android TV
    • How to perform a Firmware / Software update on BRAVIA TV?
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