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Sony SupportTelevisions & Projectors

LCD TVs (BRAVIA)

    Where is the model name located on my product

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    DownloadsManualsQuestions & Answers

    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

    Popular Topics

    • 2019 Sony Smart TV Interactive Guide
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2022 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them
    • 2018 Sony Smart TV Interactive Guide

    TV Connectivity Guide

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Models: 275

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • KDL-32W607D
      DownloadsManualsQuestions & Answers
    • KDL-40W657D
      DownloadsManualsQuestions & Answers
    • KDL-50W667G
      DownloadsManualsQuestions & Answers
    • KD-43X7007F
      DownloadsManualsQuestions & Answers
    • KDL-48W657D
      DownloadsManualsQuestions & Answers
    • KLV-32R302C
      DownloadsManualsQuestions & Answers
    • KLV-32R302B
      DownloadsManualsQuestions & Answers
    • KD-55X7007G
      DownloadsManualsQuestions & Answers
    • KD-43X7007G
      DownloadsManualsQuestions & Answers
    • KLV-40R352B
      DownloadsManualsQuestions & Answers

    Important Information

    • Termination of TV Software Updates for certain models
    • Termination of Photo Sharing Plus on Sony 2017 through 2020 BRAVIA Non-Android TVs
    • Notice of Free LCD Panel Repair for Owners of BRAVIA LCD TV KD-55X9300D - updated on 29th Jan 2021
    • Notice to owners of KDL-70W850B
    • Notice for Sony product owners: Termination of YouTube App on certain television, video and audio products
    • Notice for “BRAVIA” LCD TV KDL-40W3000, KDL-40W3100, KDL-40W3500, KDL-40X3100, KDL-40XBR, KLV-40W300A, KLV-40X300A, KLV-40X350A
    • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services
    • Notice for BRAVIA owners: Termination of some internet associated functions on selected BRAVIA televisions
    • Notice for BRAVIA owners: Termination of Facebook App on selected BRAVIA televisions
    • Announcement on software update for LCD Projection TV and LCD TV
    • Notice of Warranty Extension for Display Panel of BRAVIA LCD TV
    • Notice for Sony product owners: Termination of YouTube service availability affecting 2012 BRAVIA TVs
    • Notice to owners of Sony BRAVIA X-series televisions
    • Notice of restoration of temporary network service suspension for BRAVIA LCD TV - Updated on 1st April 2014
    • Notice for affected Sony BRAVIA® LCD TVs: Inability to sign in to Skype service
    • Notice for BRAVIA owners: Termination of Bookmark function on selected BRAVIA televisions

    Questions & Answers

    How to cast content to your Sony TV

    This video illustrates how easy it is to stream content from various sources, such as your PC, smartphone or mobile device.

    Accessibility for BRAVIA LCD TV

    Learn about visual, hearing and mobility accessibility features
    • Mirror, cast, or display the content or screen of a mobile device on the TV screen
    • BRAVIA TV Troubleshooting Guide
    • Images that are not saved in the DCIM folder do not appear on the Discover Photo category.
    • The audio and video are out of sync or there is an audio delay.
    • Setup and Troubleshoot Netflix
    • Netflix errors messages and error codes
    • How to determine which version of the Netflix app is on my Sony device?
    • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
    • Internet streaming videos stop, pause, buffer, or the picture and sound quality is poor.
    • The Netflix icon is missing.
    • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
    • When streaming Netflix Ultra HD, the image is not in 4K.

    Video Tutorials

    Learn how to use and know the features of your TV
    • Support Community

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      Book, track or maybe even avoid a repair

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